FAQ
FAQ
Frequently Asked Questions
Frequently Asked Questions
FAQs
FAQs
What is SmartPath Recovery?
SmartPath Recovery is a virtual addiction care service that combines professional therapy with digital support tools. Our programs are designed for people who want discreet, flexible, and effective help without needing to visit a clinic in person.
What is SmartPath Recovery?
SmartPath Recovery is a virtual addiction care service that combines professional therapy with digital support tools. Our programs are designed for people who want discreet, flexible, and effective help without needing to visit a clinic in person.
What is SmartPath Recovery?
SmartPath Recovery is a virtual addiction care service that combines professional therapy with digital support tools. Our programs are designed for people who want discreet, flexible, and effective help without needing to visit a clinic in person.
What is SmartPath Recovery?
SmartPath Recovery is a virtual addiction care service that combines professional therapy with digital support tools. Our programs are designed for people who want discreet, flexible, and effective help without needing to visit a clinic in person.
How does SmartPath Recovery work?
After a free 20-minute guidance call, we match you with a qualified therapist and design a personalized plan. You’ll meet with your therapist online and use our digital tools (powered by coobi) to track progress and stay supported between sessions.
How does SmartPath Recovery work?
After a free 20-minute guidance call, we match you with a qualified therapist and design a personalized plan. You’ll meet with your therapist online and use our digital tools (powered by coobi) to track progress and stay supported between sessions.
How does SmartPath Recovery work?
After a free 20-minute guidance call, we match you with a qualified therapist and design a personalized plan. You’ll meet with your therapist online and use our digital tools (powered by coobi) to track progress and stay supported between sessions.
Who is SmartPath Recovery for?
SmartPath Recovery is for anyone seeking support to better manage their alcohol or substance use. Whether you’re beginning to question your consumption, maintaining recovery after treatment, or need more regular support. Please note that we are not able to provide clinical treatment. If you are unsure weather you need clinical treatment, we can help inform you in our guided call.
Who is SmartPath Recovery for?
SmartPath Recovery is for anyone seeking support to better manage their alcohol or substance use. Whether you’re beginning to question your consumption, maintaining recovery after treatment, or need more regular support. Please note that we are not able to provide clinical treatment. If you are unsure weather you need clinical treatment, we can help inform you in our guided call.
Who is SmartPath Recovery for?
SmartPath Recovery is for anyone seeking support to better manage their alcohol or substance use. Whether you’re beginning to question your consumption, maintaining recovery after treatment, or need more regular support. Please note that we are not able to provide clinical treatment. If you are unsure weather you need clinical treatment, we can help inform you in our guided call.
How much does the coaching cost?
We offer transparent, package-based pricing. You can choose between different bundles (e.g., 5, 10, or 20 sessions) and add digital support tools at no extra cost. You’ll see all pricing clearly before booking.
How much does the coaching cost?
We offer transparent, package-based pricing. You can choose between different bundles (e.g., 5, 10, or 20 sessions) and add digital support tools at no extra cost. You’ll see all pricing clearly before booking.
How much does the coaching cost?
We offer transparent, package-based pricing. You can choose between different bundles (e.g., 5, 10, or 20 sessions) and add digital support tools at no extra cost. You’ll see all pricing clearly before booking.
Is SmartPath Recovery covered by insurance?
In Germany, SmartPath Recovery is not reimbursed. However, depending on your country and policy, online support may be reimbursable. We can provide detailed invoices for you to submit to your insurer.
Is SmartPath Recovery covered by insurance?
In Germany, SmartPath Recovery is not reimbursed. However, depending on your country and policy, online support may be reimbursable. We can provide detailed invoices for you to submit to your insurer.
Is SmartPath Recovery covered by insurance?
In Germany, SmartPath Recovery is not reimbursed. However, depending on your country and policy, online support may be reimbursable. We can provide detailed invoices for you to submit to your insurer.
What is coobi care and how does it help?
coobi care is our digital companion app. It is certified as a medical devise and is already used in over 40 therapy facilities. Included are guided exercises, progress tracking, and relapse prevention tools designed to keep you supported between sessions and give your therapist data-driven insights.
What is coobi care and how does it help?
coobi care is our digital companion app. It is certified as a medical devise and is already used in over 40 therapy facilities. Included are guided exercises, progress tracking, and relapse prevention tools designed to keep you supported between sessions and give your therapist data-driven insights.
What is coobi care and how does it help?
coobi care is our digital companion app. It is certified as a medical devise and is already used in over 40 therapy facilities. Included are guided exercises, progress tracking, and relapse prevention tools designed to keep you supported between sessions and give your therapist data-driven insights.
Do I need any special equipment?
No special setup is required. You just need a stable internet connection and a device with a camera and microphone.
Do I need any special equipment?
No special setup is required. You just need a stable internet connection and a device with a camera and microphone.
Do I need any special equipment?
No special setup is required. You just need a stable internet connection and a device with a camera and microphone.
What if I’m not comfortable with technology?
Our team will guide you step-by-step. The platform is designed to be simple and intuitive, even if you’re not tech-savvy.
What if I’m not comfortable with technology?
Our team will guide you step-by-step. The platform is designed to be simple and intuitive, even if you’re not tech-savvy.
What if I’m not comfortable with technology?
Our team will guide you step-by-step. The platform is designed to be simple and intuitive, even if you’re not tech-savvy.
What Is Included in the SmartPath Recovery Package?
Included in the SmartParth Recovery package is the choice of the amount of one-on-one Coaching sessions, full access to the coobi care app during the duration of your therapy, and a free Garmin Vivoactive 5 to assist you support by gathering passive data
What Is Included in the SmartPath Recovery Package?
Included in the SmartParth Recovery package is the choice of the amount of one-on-one Coaching sessions, full access to the coobi care app during the duration of your therapy, and a free Garmin Vivoactive 5 to assist you support by gathering passive data
What Is Included in the SmartPath Recovery Package?
Included in the SmartParth Recovery package is the choice of the amount of one-on-one Coaching sessions, full access to the coobi care app during the duration of your therapy, and a free Garmin Vivoactive 5 to assist you support by gathering passive data
What types of sessions are offered?
We work with therapists who specialize in addiction support and relapse prevention. Each program is adapted to your goals, whether that’s reducing consumption or achieving full recovery.
What types of sessions are offered?
We work with therapists who specialize in addiction support and relapse prevention. Each program is adapted to your goals, whether that’s reducing consumption or achieving full recovery.
What types of sessions are offered?
We work with therapists who specialize in addiction support and relapse prevention. Each program is adapted to your goals, whether that’s reducing consumption or achieving full recovery.
How often are sessions held?
You can choose a package that fits your schedule - weekly, bi-weekly, or flexible sessions. Your therapist can adjust frequency as your progress evolves.
How often are sessions held?
You can choose a package that fits your schedule - weekly, bi-weekly, or flexible sessions. Your therapist can adjust frequency as your progress evolves.
How often are sessions held?
You can choose a package that fits your schedule - weekly, bi-weekly, or flexible sessions. Your therapist can adjust frequency as your progress evolves.
Can I keep the same therapist throughout my program?
Yes. Continuity and trust are essential to recovery, so you’ll work with the same therapist unless you request a change.
Can I keep the same therapist throughout my program?
Yes. Continuity and trust are essential to recovery, so you’ll work with the same therapist unless you request a change.
Can I keep the same therapist throughout my program?
Yes. Continuity and trust are essential to recovery, so you’ll work with the same therapist unless you request a change.
Is my data and information kept private?
Absolutely. All sessions are encrypted and confidential. We comply with GDPR data protection laws to ensure your privacy is always protected.
Is my data and information kept private?
Absolutely. All sessions are encrypted and confidential. We comply with GDPR data protection laws to ensure your privacy is always protected.
Is my data and information kept private?
Absolutely. All sessions are encrypted and confidential. We comply with GDPR data protection laws to ensure your privacy is always protected.
Will anyone know I’m using SmartPath Recovery?
No. Your sessions and data are completely private. There’s no public record, and you can access therapy from home or anywhere that feels safe to you.
Will anyone know I’m using SmartPath Recovery?
No. Your sessions and data are completely private. There’s no public record, and you can access therapy from home or anywhere that feels safe to you.
Will anyone know I’m using SmartPath Recovery?
No. Your sessions and data are completely private. There’s no public record, and you can access therapy from home or anywhere that feels safe to you.
What happens in the free 20-minute consultation?
It’s a relaxed conversation with one of our clinicians to understand your needs, explain our approach, and see if SmartPath Recovery is the right fit for you, no pressure or commitment.
What happens in the free 20-minute consultation?
It’s a relaxed conversation with one of our clinicians to understand your needs, explain our approach, and see if SmartPath Recovery is the right fit for you, no pressure or commitment.
What happens in the free 20-minute consultation?
It’s a relaxed conversation with one of our clinicians to understand your needs, explain our approach, and see if SmartPath Recovery is the right fit for you, no pressure or commitment.
Are there any extra costs for the watch?
No, the watch is part of the package offered and therefor there is no extra cost.
Are there any extra costs for the watch?
No, the watch is part of the package offered and therefor there is no extra cost.
Are there any extra costs for the watch?
No, the watch is part of the package offered and therefor there is no extra cost.
What happens if you don't want to continue or if this form of support is not suited for you?
If after your first session, you find that you do not want to continue or that this form of support is not suited for you, you may be entitled to a refund for the sessions remaining in your package.
What happens if you don't want to continue or if this form of support is not suited for you?
If after your first session, you find that you do not want to continue or that this form of support is not suited for you, you may be entitled to a refund for the sessions remaining in your package.
What happens if you don't want to continue or if this form of support is not suited for you?
If after your first session, you find that you do not wish to continue or that this form of therapy is not suited for you, you are entitled to a refund for the remaining sessions left from your package.
Can I cancel the subscription at any time?
No, you may only cancel the subscription after having completed your first session or before. If you have completed more than one session, you may no longer cancle your subscription.
Can I cancel the subscription at any time?
No, you may only cancel the subscription after having completed your first session or before. If you have completed more than one session, you may no longer cancle your subscription.
Can I cancel the subscription at any time?
No, you may only cancel the subscription after having completed your first session or before. If you have completed more than one session, you may no longer cancle your subscription.
Can I use SmartPath Recovery if my issue is not linked to substance use?
No, SmartPath Recovery only focuses on help for Substance Abuse Disorders. If you are struggling with something else, please reach out to your local care center, call friends and family or call the German help line at 0800 111 0 111 / 0800 111 0 222
Can I use SmartPath Recovery if my issue is not linked to substance use?
No, SmartPath Recovery only focuses on help for Substance Abuse Disorders. If you are struggling with something else, please reach out to your local care center, call friends and family or call the German help line at 0800 111 0 111 / 0800 111 0 222
Can I use SmartPath Recovery if my issue is not linked to substance use?
No, SmartPath Recovery only focuses on help for Substance Abuse Disorders. If you are struggling with something else, please reach out to your local care center, call friends and family or call the German help line at 0800 111 0 111 / 0800 111 0 222
Still have questions?
Still have questions?
Still have questions?
Reach out to us directly.
Reach out to us directly.
Reach out to us directly.